Support
Email support@sibylastro.com with anything at all.
Common questions
My reading failed
Use a clear, well-lit photo showing a single face — or, for a palm reading, an open palm. Screenshots, heavily filtered images, and photos with text tend to fail. Tap Try again; a failed reading never uses up your free one.
How do I restore my subscription?
In the app, open Settings → Restore purchases while signed in to the same Apple or Google account you bought with. On the web, enter the same email address you used before.
How do I cancel?
On the web: Settings → Manage subscription. You keep access until the end of the period you paid for.
In the app, subscriptions are managed by the store. On iPhone: Settings → your name → Subscriptions. On Android: Play Store → Profile → Payments and subscriptions.
How do I delete my data?
In the app, open Settings → Delete my data, or delete the app. Everything the app knows about you is stored on your own device, so that removes all of it.
On the web, the same setting clears your browser. Your web account — your email address and purchase records — is held by us; email support@sibylastro.com and we will delete it.
Are my photos kept?
No. Your photo is used once to generate your reading and then discarded. See the privacy policy.